# Tip Top Timber Co. Terms & Conditions
Effective Date: 07/31/2026
Last Updated: 07/31/2026
Welcome to Tip Top Timber Co. ("Tip Top Timber Co.," "we," "us," or "our"). By accessing our website, requesting a quote, scheduling services, using our website, or opting in for SMS/text messaging, you agree to these Terms & Conditions. Please read them carefully.
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## I. Program Overview
Program Name: Tip Top Timber Co.
Purpose: By using our services or opting in to receive SMS communications, you agree to receive text messages and electronic communications related to:
* Service estimates and quote requests
* Appointment scheduling
* Appointment reminders
* Tree service updates
* Emergency storm cleanup communications
* Customer support
* Project updates
* Promotional offers and seasonal service announcements, where you have opted in
Message frequency varies depending on your service requests, appointments, projects, and communication preferences.
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## II. SMS / Mobile Messaging Terms
By providing your mobile number, you consent to receive recurring SMS/text messages from Tip Top Timber Co. regarding estimates, appointments, tree removal and care services, project updates, account information, customer support, and other service-related communications.
### Message Terms
* Standard message and data rates may apply.
* Message frequency varies depending on your appointments, service requests, and project activity.
* Message delivery is not guaranteed. Wireless carriers are not responsible for delayed or undelivered messages.
* Participation in our SMS program is voluntary and requires your consent.
Consent to receive SMS messages is *not** a condition of purchasing any goods or services.
### Opt-Out Instructions
Reply STOP at any time to unsubscribe from future SMS messages. You will receive a confirmation message, and no additional SMS messages will be sent unless you opt in again.
Reply HELP at any time for assistance.
### Contact Us (SMS Support)
📞 Phone: (586) 651-5488
📞 Emergency Line: (586) 651-4552
📧 Email: [[email protected]](mailto:[email protected])
For more information regarding how your information is collected and used, please review our Privacy Policy.
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## III. Services
Tip Top Timber Co. provides professional tree management and land-clearing services for residential and commercial properties, including but not limited to:
* Tree removal
* Tree trimming
* Stump grinding
* Storm cleanup
* Emergency tree services
* Tree pruning and shaping
* Tree cabling
* Brush hogging
* Lot and land clearing
* Brush cleanup and debris removal
* Commercial tree services
* Residential tree services
* General tree management solutions
Tip Top Timber Co. serves Armada, Macomb County, and surrounding areas of Southeastern Michigan. Service availability may vary depending on weather conditions, equipment availability, site conditions, safety considerations, and service location.
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## IV. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not interfere with or disrupt the operation of the website or infringe upon the rights of others.
You agree not to:
* Submit false or misleading information.
* Attempt to gain unauthorized access to our website or systems.
* Use the website for fraudulent or unlawful activities.
* Interfere with the security or functionality of the website.
* Copy or misuse website content without permission.
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## V. Customer Responsibilities
Customers are responsible for:
* Providing accurate contact and property information.
* Providing accurate information regarding the requested services.
* Ensuring safe and reasonable access to the work site.
* Disclosing any known hazards, utilities, easements, underground infrastructure, septic systems, irrigation systems, or other conditions that may affect the work.
* Obtaining any permits, approvals, or permissions required by local authorities or property owners unless otherwise agreed in writing.
* Securing pets and removing personal property from the work area before scheduled service.
* Informing Tip Top Timber Co. of any known restrictions, property boundaries, or access limitations.
* Ensuring that vehicles and other personal property are moved away from the designated work area when requested.
Failure to meet these responsibilities may result in delays, additional charges, rescheduling, or cancellation of services.
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## VI. No Guarantee of Results
Tip Top Timber Co. performs services using professional practices, appropriate equipment, and reasonable care. However, tree work and land-clearing activities involve inherent risks and conditions that may be outside our control.
We do not guarantee:
* That trees will survive after trimming, pruning, cabling, or other services.
* Protection from future storms, high winds, pests, diseases, or other natural events.
* Complete prevention of future tree failure.
* Specific aesthetic results based solely on customer preferences.
* That hidden defects, decay, roots, underground conditions, or other concealed hazards will be identified before work begins.
* That emergency conditions can always be resolved immediately.
* That weather or other circumstances outside our reasonable control will not affect scheduled services.
Tree health, stability, and safety depend on many factors outside of our control, including weather, soil conditions, disease, insects, structural defects, root conditions, and natural growth patterns.
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## VII. Estimates, Payment & Billing
Quotes and estimates are provided based on the information and site conditions available at the time of inspection. Estimates may change if unforeseen conditions, additional work, access issues, hazardous conditions, or changes to the requested scope of work are discovered.
Unless otherwise agreed in writing:
* Payment is due according to the terms stated on your estimate, proposal, invoice, or service agreement.
* Additional work requested beyond the original scope may incur additional charges.
* Additional charges may apply when unforeseen site conditions require additional labor, equipment, disposal, or services.
* Late payments may result in suspension of services or additional collection efforts.
* We reserve the right to require deposits for certain projects.
* Estimates are not necessarily final invoices unless expressly identified as such.
* Customer-requested changes to the scope of work may require a revised estimate or written approval before work continues.
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## VIII. Intellectual Property
All content on this website, including but not limited to:
* Text
* Graphics
* Logos
* Branding
* Images
* Photographs
* Service descriptions
* Website content
* Marketing materials
is the property of Tip Top Timber Co. or its respective content owners unless otherwise noted and may not be copied, reproduced, distributed, modified, or used without prior written permission.
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## IX. Limitation of Liability
To the fullest extent permitted by applicable law, Tip Top Timber Co. shall not be liable for:
* Indirect damages
* Incidental damages
* Special damages
* Consequential damages
* Loss of profits
* Delays caused by weather or other natural conditions
* Delays caused by acts of God
* Delays caused by governmental actions
* Conditions outside our reasonable control
* Damage resulting from undisclosed underground utilities or infrastructure
* Damage resulting from conditions or hazards that were not reasonably discoverable before or during the work
Our total liability shall not exceed the amount paid by the customer for the specific services giving rise to the claim, except where such limitation is prohibited by applicable law.
Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
Your use of our website and services is subject to these Terms & Conditions.
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## X. Termination
We reserve the right to refuse, suspend, reschedule, or terminate services at our discretion if:
* A customer violates these Terms & Conditions.
* Unsafe working conditions exist.
* The work site presents an unreasonable risk to employees, contractors, customers, property, or equipment.
* Payment obligations are not met.
* Fraudulent or unlawful activity is suspected.
* Required access to the property is unavailable.
* Required permits or approvals have not been obtained.
* A customer behaves abusively, threateningly, or inappropriately toward our employees or contractors.
Where reasonably possible, Tip Top Timber Co. may provide notice before suspending or terminating scheduled services.
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## XI. Changes to These Terms
We may revise these Terms & Conditions at any time.
Any changes will become effective upon posting on our website with an updated Effective Date and Last Updated date.
Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms & Conditions.
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## XII. Contact Us
If you have questions regarding these Terms & Conditions or our SMS communications, please contact us:
Tip Top Timber Co.
📧 Email: [email protected]
📞 Phone: (586) 651-5488
📍 Address: 21800 Pratt Rd, Armada MI 48005